Collaboration Applications : Email

Secure Standard Mail Access Protocols

Secure Standard Mail Access Protocols

POP Access: Users can download their mail from the server to the Desktop/Mobile using POP email clients such as Mozilla Thunderbird, MS Outlook and Outlook Express.

POPS Access: POP is available with SSL to secure the channel during access.

IMAP Access: Users can configure their Desktop/Mobile email clients to be in sync with their mailbox on the Connect Xf server using the IMAP protocol. Most of the desktop clients support caching of the email locally allowing offline access of the email messages. IMAP is an efficient and modern protocol, whose biggest benefit is that it allows a mirror view of the mailbox from any of the IMAP clients viz. web, desktop or mobile, allowing you to interchangeabily or simultaneously use all three access methods.

IMAPS Access: IMAP is available with SSL to secure the channel during access


Secure Standard SMTP protocol

Secure Standard SMTP protocol

Configure multiple simultaneous SMTP ports on the server to work in environments where port 25 is blocked.

Strict reputation and security checks at SMTP layer like valid sender, valid recipient, reverse ptr check, authentication, spoof, etc. Secure SMTP communication between Client-Server and Server-Server over TLS.

Technical Resources:
More details on SMTP | SMTP over TLS

Automatic Mail Processing tools

Automatic Mail Processing tools

Auto Forward: If allowed, users can configure their account to forward all incoming mail to alternate email IDs. This can be useful in case the user has more than one email IDs in use.

Auto Forward to alternate host: Administrators can configure a user’s account to forward all incoming mail to an alternate host server. This is useful while configuring multi server and/or hybrid setups to integrate with other email systems.

Automatic Mail Filters: The system can automatically match the mail being delivered to the mailbox with predefined rules and perform preset action on these mail. The rules work on mail attributes like sender, recipient, subject etc. The possible actions on the mail, which match the rule sets, can be: Move the mail to a different folder, Copy the mail to a different folder, Forward the mail to another email ID, Forward the mail as an SMS and Discard the mail. Note that these filters are applicable at the server level and will come into force irrespective of the client software used to access the mail.

Vacation Reply: While being away from office for extended periods (touring or on leave), users can configure an automatic reply to every incoming mail with a custom message. The configuration of the automatic reply can be done via the Settings page of Baya (Webmail client) or via the custom settings page within Thunderbird (Mithi provides a plugin to extend Thunderbird for setting vacation reply and other common attributes)

Footers/ Disclaimers: Administrators can configure a disclaimer message, which will be automatically attached to all outgoing mails. The system provides the choice of separate disclaimers for local and remote recipients. Additionally , the disclaimer messages can have a rich format (HTML) to support formatting and images.


Securing the Email use

Securing the Email use

Access Rights: Administrator can define access rights to control which user can use which protocol and from which networks.
Mail flow policies: Administrator can define mail flow policies to define the scope of mail sending and receiving per user and per group of user.
Secure protocols: POP, IMAP, SMTP can be used via secure channels over SSL to encrypt the data flow.

Technical Resources:
Mail Policies | Provisioning_Users

Multiple Access Methods

Multiple Access Methods

Access your email box from your choice of standards compliant client like: Baya: High performance Web client, a single interface for accessing all your applications.

Desktop clients: Thunderbird, Outlook, etc.
Mobile devices: Android, iOS based devices, Blackberry, etc.

Technical Resources:
Mobility | Desktop clients | Baya webmail client