Business Case Studies

Mithi Connect Xf and Mithi SkyConnect are used by a large cross section of customers of various sizes spread across Several Verticals and Countries.

Cloud based service

Typically the small to medium sized customers opt for the cloud service from Mithi, which gives them a hassle free and maintenance free, ready to use platform for their collaboration needs. But also some large customers like Mahindra, General Motors India, IPCA, prefer this option for the very same reasons.

InPremise and Hybrid Set-up
The medium to large enterprises typically opt for fully in premise or hybrid setups (a combination of inhouse and cloud based set-up), to ensure greater control and security over their data.

Customer Case Studies

Requirement

Provide a reliable, high performance email system with rich web, desktop and mobile client access for their branch users. The email system is to be secure, highly available, externally hosted, fully managed and integrated with the in-house HO email system.

Solution

Mithi in partnership with Trimax, provided a high performance and highly available infrastructure hosted on an external data center at Trimax, with two forms of mail archival. This mission critical solution is based on Connect Xf (email & collaboration software) which has a native web client and support for desktop mail access and mobile client access over standard protocols.

Top Benefits

A low cost - no compromise solution with 99.9% uptime, high scalability, rich mobile device access, 24/7 support, and easily extendible functionality.

Requirement

Aditya Birla Group wanted to consolidate their 3 heterogeneous Email solutions across 14,000 users (growing exponentially) into a uniform, group-wide messaging system.

Solution

Mithi implemented a uniform email solution for the whole group and helped achieve huge savings on TCO, near-zero server downtime and easier scalability. Currently, over 35000 users from ABG are using Connect Xf Email Server.

Top Benefits

Huge savings on TCO for email infrastructure, zero software/ server downtime and easier scalability.

Requirement

Mailing system for collaboration amongst faculty, staff and students with adequate security framework

Solution

Mithi Connect Server in a multiserver architecture with designated mail access policies for internal and external users accessing their mails through LAN and Internet

Top Benefits

Secure collaboration within and outside the organisation


One Product. One Architecture. Multiple Benefits.

This case study covering 3 diverse enterprises was unveiled during the Collaboration Retreat 2011. The case study talks about consolidation of their respective collaboration infrastructures into uniform, centralized Email setups, to derive benefits of substantially lower TCO, high availability, improved security and scalability.


Industry-wise Case Studies

  • Manufacturing

    One of the largest corporate business houses in India

Requirement

Consolidate existing heterogeneous email systems (currently on Qmail, MS Exchange and Lotus Notes) for the entire group.

Solution

Deployed Connect Xf Email Server in a multi server, high availability setup designed and scaled to handle mail traffic for 25,000+ users. The Email setup consists of a central site at Mumbai and 80 locations across India and 4 countries.

Top Benefits

Connect Xf Email Server significantly brought down the Total Cost of Ownership (TCO). Ensured smooth migration to a seamless and uniform email network across the group.

  • Corporate

    Engineering consultancy div., of one of the largest corporate houses in India

Requirement

Provide a better Email and Messaging solution with strong security framework and easy configuration control.

Solution

Implemented Connect Xf Email Server in a centralized setup at the Head Office, replacing MS Exchange. With advanced Email and Messaging features, Connect Xf provided strong security framework, excellent configuration control along with exhaustive reporting system.

Top Benefits

Mithi’s customized solutions not only had all the advanced features they desired, but also provided benefits in terms of overall productivity gain, reduced server downtime, etc.

  • Banking

    A leading private sector bank

Requirement

A secure, highly available Email solution to cater to the growing number of users and also growing usage of Email in their organization.

Solution

Deployed Connect Xf Email Server in an HA environment to enable redundancy at all layers in the flow and access stages. Besides this, the solution comprised an archival setup to support their need for compliance.

Top Benefits

1. A complete security framework, including spam, virus, firewall, mail policies, SSL, etc.

2. Hands free redundancy at all layers in the mail flow and mail access.

3. Archival for mail recovery and compliance.

  • Research Institute

    A prestigious scientific institute conducting research in environmental science.

Requirement

Migrate from the existing self configured Linux-based Email setup to a well integrated Email solution with low management and maintenance overheads.

Solution

Deployed Connect Xf Email Server in a multi-server centralized setup. Integrated with the existing Anti-virus/ Anti-spam appliance. Smooth migration of mail data from the existing setup.

Top Benefits

Connect Xf provided better features, better manageability, lower maintenance overheads and very high uptime.

  • Energy and Power

    A prestigious organisation under Department of Atomic Energy, Govt. of India.

Requirement

A highly secure Email system with strict isolation of the mail servers from the Internet. A setup such that all services run within their data center and only on government approved network providers. None of the email servers to have public IPs.

Solution

Provided an Email Server solution with an Internet facing mail landing server, from which the internal server fetches mail over a private network. The other servers in the network connect to this over a private secure WAN. To match their strict security norms, the entire security framework was enabled and was rigorously tested by their team.

Top Benefits

The flexibility of Mithi's product - Connect Xf - enabled us to configure the solution as per their need. Additionally, the built-in out-of-the-box security framework could meet all their security requirements like secure channel transmission etc.

  • Defense

    A premier national defence nodal agency in India

Requirement

Provide internal and external mailing for users from HQ and other 55 labs/establishments across India.

Solution

Deployed Connect Xf Email Server in a centralized, multiple-server setup, and access to mails over LAN, WAN and Internet through Webmail Client and POP/IMAP clients like Outlook, Outlook Express etc.

Top Benefits

1. Centralized authentication and user management through integration with Red Hat Directory Server

2. Replicated directory information between RHDS and built-in LDAP server

3. Hosted multiple domains on a single server

4. Supported Hindi and other Indian languages

5. In-built security against spam, virus, unauthorized access etc.

  • BPO

    Second largest BPO in India

Requirement

Reduce management and maintenance overhead for 3000+ users across multiple locations in India and abroad.

Solution

Seamless migration from Lotus Notes to Connect Xf Email Server catering to 3000+ users. Connect Xf integrated with MS Exchange and Active Directory Server (ADS) for authentication and global address book.

Top Benefits

Achieved high resource efficiency and huge cost advantages through advanced capabilities of Connect Xf Email Server.

  • Healthcare

    A major integrated pharmaceutical company in India.

Requirement

Migrate from existing Sendmail based Email setup for 1500 users for better features, availability, manageability and scalability.

Solution

Deployed Connect Xf Email Server in a multi-server centralized setup with auto failover. Integrated with the existing Anti-virus/Anti-spam appliance. Smooth migration of mail data from the existing setup.

Top Benefits

Connect Xf provided better features, better manageability, lower maintenance overheads and very high uptime.

  • Retail

    A retail major which is part of a large business house.

Requirement

Set up an Email system from scratch and integrate it with the email system of the parent company.

Solution

Deployed Connect Xf Email Server as part of a multi-server, load-balanced, high-availability, distributed setup with multiple domains under the corporate domain. Integrated with third-party security appliances. Separate servers for webmail access.

Top Benefits

Connect Xf provided a cost-effective, scalable, integrated solution with low maintenance overheads and very high uptime.

  • Media

    One of the largest publishing companies in India.

Requirement

Migrate from their existing Linux-based Email setup for over 500 users.

Solution

Deployed Connect Xf Email Server in a master-slave setup as an integrated solution with email, chat, anti-spam, anti-virus, archival and mail parking.

Top Benefits

Connect Xf provided an integrated solution with better features, better manageability, better support and better uptime.

Requirement

Reliable and high performance Email server, with a hands free spam control system (without involving any end users). Address book interface via a desktop email client with mobility.

Solution

A third party security appliance to scan incoming and outgoing mail, with a Connect Xf Email Server in an active passive configuration to provide redundancy for the mail server.

Top Benefits

1. Clean mail without user intervention.

2. Mobile Email on popular mobiles.

  • Logistics

    One of the most respected Express Delivery and Logistics companies in India.

Requirement

Provide a scalable and highly available solution for over 2300 users.

Solution

Replaced Lotus Notes and deployed Connect Xf Email Server in a centralized, multi-server setup with disaster recovery and integrated it with a third-party security solution (E-Scan). The setup access to mails over LAN, WAN and Internet.

Top Benefits

Connect Xf Email Server drastically reduced the Total Cost of Ownership (TCO) with ease of management and scalability.

  • IT

    A top-tier CMM level 5 IT company in India

Requirement

Migrate from MS Exchange.

Solution

Deployed Connect Xf Email Server as an Internet email server for over 500 users in multiple domains.

Top Benefits

Mithi's Business Email Server provided a lower-cost alternative to MS Exchange with comparable features, better manageability, better support and better uptime.

Requirement

Use a solution to relay automated alerts to customers. Need a system which generates daily reports which need to be relayed to their customers.

Solution

Deployed a relay server with a hot standby server for quick recovery in case of a crash.

Top Benefits

The solution provides a low cost Mail Transfer Agent (MTA) with redundancy to handle a large mail flow.

  • Education

    The second largest accounting body in the world.

Requirement

A simple, reliable, email system for an infrastructure which is not too sophisticated. A system which can be managed by a not too savvy technical team.

Solution

Implemented a cloud + gateway setup to provide reliability at the mail landing point while also compensating for the non-carrier grade infrastructure.

Top Benefits

1. Easy management of the system.

2. Redundancy for the site. Users can access their mailbox from the cloud when their site is down.

3. Low cost for the enhanced availability.

Requirement

Set up a scalable Email system to offer email access to employees spread over multiple offices within the city.

Solution

Deployed Connect Xf Email Server as an Internet mail server for over 3000 users.

Top Benefits

Connect Xf provided a cost-effective, scalable, integrated solution with low maintenance overheads and high uptime.

  • Government

    A large joint-sector chemicals and fertilizers company in India.

Requirement

Migrate from a home grown Sendmail solution to a more secure, reliable and feature-rich email solution.

Solution

Deployed Connect Xf Email Server in a multi-server, auto failover centralized setup.

Top Benefits

Gained from increased application availability, consistent performance, reliability, better features, and increased business continuity.